On this pageScope of the service and guidanceWhat to understand before participating or using itProcesses, states and waiting periodsRisks, limits and uncertaintyHow to continue with reliable information

Scope of the service and guidance

Verification focus

When working with Updates, start by keeping product notices, network notices, and security notices in the same context. Collect notices about wallet use, network conditions, security practices and service information without inventing financing, partnerships or rankings. A familiar label or icon is not enough on its own; the active network, account, address, contract or transaction record should agree with the action you intend to take. For consequential actions, understanding exactly what is being requested matters more than moving quickly through a confirmation screen.

A practical Updates workflow can follow a consistent sequence: confirm the source and destination, review security notices, then verify service updates in the correct network context, and finally inspect workflow changes together with the possible on-chain consequence. Only after that review should you sign or submit. Keep non-secret evidence such as a transaction hash or contract address so the result can be checked later.

The central risk around Updates is that No legitimate notice should ask for a seed phrase, private key or verification code; signatures and approvals still require independent review. If an unexpected network switch, unfamiliar contract, excessive approval, changed address or urgency tactic appears, stop before confirming. Seed phrases, private keys and verification codes are never normal troubleshooting material; imtoken staff will not ask for them and they should not be submitted through websites, chats or remote-control tools.

What to understand before participating or using it

Key observations during the workflow

For “What to understand before participating or using it”, network notices establishes the starting point, security notices helps explain whether the process is progressing as expected, and service updates is often the detail that can be cross-checked against wallet history or public on-chain data. If those facts conflict, stop and verify the source again. Transfers, signatures, approvals and cross-layer actions deserve a complete review even when the interface looks familiar.

It also helps to separate interface information from verifiable on-chain facts. service updates may describe the intent of an action and workflow changes may provide useful status context, but important decisions should still be checked against risk-education updates and the relevant network record. Wallet labels, token symbols, DApp copy and promotional language can all be imitated, so familiarity is not proof of authenticity.

When working with Updates, start by keeping risk-education updates, product notices, and network notices in the same context. Collect notices about wallet use, network conditions, security practices and service information without inventing financing, partnerships or rankings. A familiar label or icon is not enough on its own; the active network, account, address, contract or transaction record should agree with the action you intend to take. For consequential actions, understanding exactly what is being requested matters more than moving quickly through a confirmation screen.

Processes, states and waiting periods

Verification focus

A practical Updates workflow can follow a consistent sequence: confirm the source and destination, review security notices, then verify service updates in the correct network context, and finally inspect workflow changes together with the possible on-chain consequence. Only after that review should you sign or submit. Keep non-secret evidence such as a transaction hash or contract address so the result can be checked later.

The central risk around Updates is that No legitimate notice should ask for a seed phrase, private key or verification code; signatures and approvals still require independent review. If an unexpected network switch, unfamiliar contract, excessive approval, changed address or urgency tactic appears, stop before confirming. Seed phrases, private keys and verification codes are never normal troubleshooting material; imtoken staff will not ask for them and they should not be submitted through websites, chats or remote-control tools.

For “Processes, states and waiting periods”, product notices establishes the starting point, network notices helps explain whether the process is progressing as expected, and security notices is often the detail that can be cross-checked against wallet history or public on-chain data. If those facts conflict, stop and verify the source again. Transfers, signatures, approvals and cross-layer actions deserve a complete review even when the interface looks familiar.

  • Review product notices in the correct network context.
  • Review network notices in the correct network context.
  • Review security notices in the correct network context.
  • Review service updates in the correct network context.
  • Review workflow changes in the correct network context.

Risks, limits and uncertainty

Do not let urgency replace judgment

It also helps to separate interface information from verifiable on-chain facts. service updates may describe the intent of an action and workflow changes may provide useful status context, but important decisions should still be checked against risk-education updates and the relevant network record. Wallet labels, token symbols, DApp copy and promotional language can all be imitated, so familiarity is not proof of authenticity.

When working with Updates, start by keeping risk-education updates, product notices, and network notices in the same context. Collect notices about wallet use, network conditions, security practices and service information without inventing financing, partnerships or rankings. A familiar label or icon is not enough on its own; the active network, account, address, contract or transaction record should agree with the action you intend to take. For consequential actions, understanding exactly what is being requested matters more than moving quickly through a confirmation screen.

A practical Updates workflow can follow a consistent sequence: confirm the source and destination, review network notices, then verify security notices in the correct network context, and finally inspect service updates together with the possible on-chain consequence. Only after that review should you sign or submit. Keep non-secret evidence such as a transaction hash or contract address so the result can be checked later.

How to continue with reliable information

Verification focus

The central risk around Updates is that No legitimate notice should ask for a seed phrase, private key or verification code; signatures and approvals still require independent review. If an unexpected network switch, unfamiliar contract, excessive approval, changed address or urgency tactic appears, stop before confirming. Seed phrases, private keys and verification codes are never normal troubleshooting material; imtoken staff will not ask for them and they should not be submitted through websites, chats or remote-control tools.

For “How to continue with reliable information”, product notices establishes the starting point, network notices helps explain whether the process is progressing as expected, and security notices is often the detail that can be cross-checked against wallet history or public on-chain data. If those facts conflict, stop and verify the source again. Transfers, signatures, approvals and cross-layer actions deserve a complete review even when the interface looks familiar.

It also helps to separate interface information from verifiable on-chain facts. security notices may describe the intent of an action and service updates may provide useful status context, but important decisions should still be checked against workflow changes and the relevant network record. Wallet labels, token symbols, DApp copy and promotional language can all be imitated, so familiarity is not proof of authenticity.

Editorial updates

Recent Update

Review the active network before sending

A familiar address format does not replace checking the destination network.

Product Notice

Keep transaction hashes after submitting

Use the hash on the matching block explorer to verify status.

Security Notice

Review old DApp approvals

Permissions that are no longer needed should be considered for revocation.

Network Notice

Confirmation times can vary

Congestion and network rules affect how quickly a transaction is confirmed.

Service Notice

Understand staking exits before participating

Exit timing, validator state and protocol conditions can change.

Security Notice

Treat support impersonation as a risk

Support should never request recovery material or verification codes.

Risk reminder: No legitimate notice should ask for a seed phrase, private key or verification code; signatures and approvals still require independent review.
Important: On-chain transactions generally cannot be reversed by a wallet alone. Third-party DApps, smart contracts and staking services can involve risk. Never send anyone your seed phrase, private key or verification code.